All packages for physical goods sent via USPS in padded bubble mailers or boxes. Please take care to recycle when and where possible
Typically, packages will ship within 3-10 business days of when you place your order. The cost of shipping is non-refundable. Please understand that I am a single person working a small business, so processing time can vary.
Currently, I offer both Domestic Shipping within the US, as well as International Shipping. Please note that you will be responsible for any location customs/costs associated with your package.
If your package was refused or deemed "undeliverable," you will receive a refund, less shipping charges, for your order as soon as I receive your package.
RETURN & EXCHANGE POLICY
Returns are available for unopened, unused items, if returned within 30 days of receiving the package. Please contact me to request a return.
I do not currently offer returns on digital products, including gift cards or pattern PDFs, as these items are automatically emailed upon payment and cannot be physically returned.
DIGITAL DOWNLOAD POLICY
The majority of the knitting patterns that are available on this website are offered as "digital downloads." Digital downloads are delivered automatically upon receipt of payment and can be accessed via email.
The download link is valid for 30 days. If your download link expires - don't worry! Please contact me to request an order be re-sent for download.