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SHIPPING POLICY

All packages for physical goods sent via USPS in recyclable envelopes and/or mailers. Typically, packages will ship within 3-10 business days of when you place your order. The cost of shipping is non-refundable.

At this time, I am only able to offer Domestic Shipping within the US.

As I am a small business, I cannot be responsible to replace lost of damaged packages.

If your package was refused or deemed "undeliverable," you will receive a refund, less shipping charges, for your order as soon as I receive your package.

RETURN & EXCHANGE POLICY

Returns are available for unopened, unused items, if returned within 30 days of receiving the package. Please contact me via pnwknitdesign@gmail.com to request a return.

I do not currently offer returns on digital products, including gift cards or pattern PDFs.

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